The roles and responsibilities of staff in the General Section of the Kozhikode Corporation are as follows:

• Handling of service register of as many as 573 regular employees
• Medical reimbursement, issuance of uniform etc. to regular employees
• Preparation of salary bill of the entire staff, including contingent, by computer
• Preparation of administration report, census report, registration of cultural organizations
• Tapal (computerised) & reception through enquiry counter and also dispatch
• Proper maintenance of records, purchasing of stationery etc.
• Issue of extracts of the official documents to the public on request
• Keeping birth & death records prior to 1976 and issue certificates for the period
• Appointment of standing counsel
• EPABX operation
• Fair copying documents using computer and typewriter
• Registration of marriages as per Hindu Marriage Act and issuance of certificate (computerised)